Happiness Engineers in Santa Fe

Last week, the Happiness Engineers of WordPress.com and Jetpack got together for a week of introductions, learning, and sightseeing in Santa Fe, New Mexico. Automattic is a globally distributed company, including the Happiness Engineers, so it’s nice to get together occasionally and learn from each other in person.

Throughout the trip, I did manage to snap a few photos, and you can see more in my safmeetup2013 tag.

If this looks like fun to you, we’re hiring!


Automattic in San Diego

A week ago, I made it back home from my second Automattic meetup, this time in San Diego. Once again, we had a whole week to meet almost everyone (which is refreshing since we’re globally distributed), work on some awesome upcoming features (mostly for WordPress.com), and engage in some local adventures. I won’t spoil any of the upcoming new features, as they’ll be announced on the WordPress.com blog when ready, but you might actually see some in action if you have a keen eye.

I’d rather not spend time explaining why we do meetups and what goes into such a thing, since Toni (our CEO) has already done an amazing job, though I did snap some photos while I was there. I know, it’s a lot less than I usually have, but you can see more photos from Andrew, Anthony, Chelsea, Danilo, Erica, Gary, JackieJoachim, Joen, Jorge, Matt, and Stephane.

Core Happiness in Amsterdam

Last week, the Core Happiness Engineers of WordPress.com gathered for a week of work, introductions, and sightseeing in Amsterdam. In case you don’t know, Automattic is a globally distributed company and all but a few of us work from home, so it’s nice to get some face-to-face time a few weeks each year and to knock out a few projects that would otherwise take months of back-and-forth text chatter.

We made several improvements to tools on our end, so you won’t see much offhand, but you will notice much quicker support responses in the days to come. Also, you should notice some improvements to the WordPress.com signup process and the main support page in the near future.

Throughout the trip, I did manage to snap a few photos, and you can see more from my amsmeetup2012 tag, Andrew, Bryan, EricaJackie, KarenMatt, and Nick.

Core Happiness in Tybee Island

Over the past few months, the Happiness Engineers of WordPress.com have grown to require separation into sub-teams. Enter the new Core Happiness team: the Happiness Engineers who are focussed strictly on answering support requests and creating/improving documentation.

Earlier this month, the new Core Happiness team met for our very first chance to work together as the new team. We invaded Tybee Island, Georgia, the home town of fellow Automattician Jane Wells, for a week of work, food, and some sightseeing.

As you can imagine, there was a lot of work to do. Since we mostly work on the customer service end of things, you might not see any of the week’s work outright, but you’ll probably notice that we’re able to resolve issues a bit quicker than before.

As for sightseeing, we toured the island itself and bits of Savannah, including River Street and Bonaventure Cemetery. Throughout the trip, I managed to snap a few photos, and you can also sample some of the local delicacies in my tbimeetup2012 tag.

Automattic in Budapest

I had one heck of a great time at my very first Automattic company meetup. As we are a globally distributed company, it was great to finally meet all of the talented folks that I had only chatted with until recently.

This year, we were in Budapest, turning out some awesome new features for WordPress.com. These features would have taken months to build and perfect over text, but we knocked them out in less than a week by working in person with small groups. I don’t want to spoil the surprises, so keep your eyes on our blog for the official announcements.

I did manage to salvage a few photos after low-light blurriness claimed most of them, and I have a few more hiding in my budmeetup2011 tag. It goes without saying that there are plenty of talented photographers at Automattic, and you can find more photos from KarimAlex, Sheri, EricaLori, Krista, Anthony, Ran, Martin, Nick, Daryl, Isaac, Kevin, Dan, and Ashish.